PLEASE READ THIS BEFORE SUBMITTING A SUPPORT TICKET!
Is your ConvertBox not showing?
Please see this quick check list of the most common issues before submitting a support ticket.
If you contacting support about a technical issue
Please include the following details so we can help you as efficiently as possible.
1: The name of the Campaign and ConvertBox you are referring to.
2: The URL you are showing the ConvertBox on.
3: Clear details of the issue you are having, please include screenshots or a video if possible.
The more details you provide the quicker we can assist you. 🙂
Submit a support request
We always aim to reply messages within 24 hours on weekdays, but our average response time is usually much shorter. Our standard support hours are 9am to 6pm, Monday to Friday, NZST (UTC+12).